FAQ

Frequently Asked Questions

What prices are your services?
We pride ourselves on being the most transparent provider in the industry. With just a few seconds on our Sign Up form, you can find out exactly how much it will cost you and exactly what you will be receiving. Need something a little more customized? Give us a call or e-mail us!
How do I keep my records updated going forward?
You can sign up for one of our ongoing subscription plans where we will transcribe as few as 5, through unlimited records. We will help you keep all of your other documents organized, too. Going forward it's as simple as uploading scans of new records to the Web Portal or snapping pictures with your phone and e-mailing them to scans@planelogix.com. Soon we will have an iOS app to make the process even smoother.
What payment methods do you accept?
We accept all major credit cards, debit cards, and personal checks.
How do I get my records to you?
You can either fly and meet us in Chapel Hill, or alternatively ship them. We recommend UPS or FedEx, and don't forget to give us your tracking information!
Do you accept scanned records?
Absolutely! In fact, we often provide discounts if you have already done all the scanning work yourself. To get a quick quote based on your scanned records, go to our home page and click the "Already Scanned Your Logs?" button towards the top of the page. The only thing we ask is for your co-operation if we find that any of your images do not meet our minimum requirements. This may require re-scanning of those images which generally results from obstructions that prevent us from seeing the entire contents of a maintenance entry or other item.
Do you have an app?
We have one under heavy development at the moment. Stay tuned... It's going to be great! Sign-up for our newsletter for updates.
Do you support aircraft partnerships, flight schools/clubs, etc.?
Of course! We also offer discounts for "fleets" greater than 5 airplanes. Contact us today to get started.
Will my mechanic like this service? What if my mechanic is not technologically inclined?
Absolutely! We design our services with the mechanic in mind. Our product is sure to make your mechanic's life easier. By transcribing your records we turn hard to find details into easy to search data through our web portal, (soon to come) iOS app, and PDF reports. We make sure that our web portal and iOS app are easy and intuitive to use, even for people who are not used to using technology. Also, the PDF reports, a common form of media, ensure that anyone can do simple searches for key words, part numbers, and more. But if your mechanic is still resistant to change, we include paper templates in the back of each section of our binders. You can scan these into our web portal or snap pictures with the iOS app and transcribe them yourself or you can sign up for Pro or Ultimate package and we will do all the heavy lifting for you. You also always the option to mail the documents to our office.
How do you show my engine Compression Test Results and why is it useful?
We offer engine Compression Test Results reporting as a standard for our ScanScription and Premium ScanScription customers. The report first organizes the results by left and right engine. It then sorts the results by date and includes the associated transcribed logbook entry underneath the graphical representation. Here is an example of an entry from the left engine (note: printed reports are in black and white):image

As with all the reporting we do, anything in paper is available in our web portal. Via the web portal the user will be able to cycle through to see different dates and trends. Here is an example of what the user sees in our web portal:image

Trend analysis is also available in our web portal so you can quickly see how your engine is behaving over time.
What are FAA Form 337s and 8130s and why do I need them?
While we are not in the business of providing management or maintenance advice, we get this question often and wanted to provide a description of these forms. Please use this for informative purposes only. Do not rely on this information to be up to date or accurate.

In this option for our ScanScription customers (standard for Premium ScanScription customers) we order the FAA Form 337s from the FAA and put them in a separate tab in your binder. We also pull all the 8130s in your logbooks and place them in a separate tab in your binder. These sections are bookmarked in the PDF version of the binder as well.

FAA Form 337 is "MAJOR REPAIR & ALTERATION (Airframe, Powerplant, Propeller, or Appliance)" and provides aircraft owners and operators with a record of major repairs or alterations indicating details and approval. The FAA defines a "major alteration" as "an alteration not listed in the aircraft, aircraft engine, or propeller specifications that might appreciably affect weight, balance, structural strength, performance, powerplant operation, flight characteristics, or other qualities affecting airworthiness; or that is not done according to accepted practices or cannot be done by elementary operations." The owner needs to record any major alterations on FAA Form 337 and forward a copy of the appropriately filled in form to his or her local FSDO within 48 hours after the approval for return to service. (Source).

FAA Form 8130 has three sub parts, 8130-3, 8130-6, and 8130-9. Form 8130-3 is the "Authroized Release Certificate, Airworthiness Approval Tag" and the FAA states that the form "identifies a part or group of parts for export approval and conformity determination from production approval holders. It also serves as approval for return to service after maintenance or alteration by an authorized part 145 repair station, or a U.S. air carrier having an approved CAMP under parts 121 and 135." Therefore, owners operating under Part 135 will need to pay close attention to this form. Our service will provide you with backups and copies of your FAA Form 8130s that are available to us which is particularly useful because if lost, the FAA has this to say: "If a copy of an FAA Form 8130-3 is requested, a file copy of the original form may be provided by an authorized person, if available." Note the last two key words: "if available."

Form 8130-6 is the "Application for U.S. Airworthiness Certificate" and, according to the FAA, the 8130-6 "is solicited under the authority of 49 U.S.C. 44103 as implemented by 14 CFR Part 21. The purpose of this information is to evaluate an applicant’s application for a U.S. Airworthiness Certificate."

Form 8130-9 is the "Statement of Conformity" and is to be submitted to the FAA under the following circumstances:

  • "By the applicant for a type certificate or a supplemental type certificate at the time he presents an aircraft or parts thereof to the FAA for tests."
  • "By the applicant for a type certificate or a supplemental type certificate for each engine or propeller submitted for type certification."
  • "By the type certificate holder or licensee manufacturing products under a type certificate only, upon the initial transfer by him of the ownership of each product or upon application for the original issue of an aircraft airworthiness certificate, or an Airworthiness Approval Tag (FAA Form 8130-3)"
What are the benefits of the Installed Components and Inspection Reports offered through the Premium ScanScription service?
In our Premium ScanScription service we will go through all your transcribed records, pull out, and organize the installed parts and components on the aircraft and create a separate report. We organize this report by the date of installation and is in the "Reports" tab of your printed binder. The report is also viewable and sortable in our web portal on type of logbook the components originated from, part description, part number, part serial number, and TTAF. In addition, the data is searchable because we transcribe the record into our database. This can be particularly useful during, for example, an annual inspection when your mechanic may have to spend hours looking through your logbooks to find a single part number that he or she needs to ensure compliance with a new or existing Airworthiness Directive (AD). Often times you will pay the mechanic by the hour for his or her work, so if you can reduce the time spent searching for items in the logbooks, you can save money.

Our Premium ScanScription service will also go through all your transcribed records to filter out and organize all inspections done on the aircraft to create a separate report. We organize this report by year of inspection and is in the "Reports" tab of your printed binder. This report is useful because we sort and organize your ADs, SBs, FARs, and more into one place. The report is also viewable and sortable in the web portal on type of inspection, inspection name, description, completed date, completed TTAF, completed Hobbs, estimated next due date, and estimated next due TTAF.

For avoidance of doubt, we only generate these reports from transcribed records. Some owners may opt to scan all maintenance records provided to us and request that we only transcribe a predefined part.
When you receive my logbooks, how will you take care of them and keep track of them?
We know how valuable your logbooks are. When we receive them, we process them into our system and will alert you if any discrepancies exist between what we see on the order form and what we receive. We take note of every time they leave their assigned bin. We keep all logs in a full size fire rated safe at our facility overnight to protect them from theft, fire, damage, etc.
How long does it take to transcribe my records? When will I get my logbooks back?
Turn around time depends on many factors. We try to keep turn around times for basic transcription services between 3-5 business days, and 7-10 business days for premium services. We can arrange to have your logbooks shipped back before transcription begins. But we prefer to keep the logbooks during the entire process to ensure accuracy and completion.
How do you keep all this information organized? How can I know that my aircraft’s information or logbooks will not be mixed with another aircraft's?
Like aviators, we follow a regimented set of procedures and protocols to keep information organized and accessible. We always separate your logbooks from another set of aircraft logbooks. The same applies to your logbook scans. We also believe in redundancy and have many backups of your information. The organization process begins the date you pay your deposit and never ends.
If I need another copy of my completed logbook, can I get one?
Of course! We can generate PDFs free of charge. Hard copies (e.g. another creation of another full sized logbook binder) will require an additional fee of $125 plus shipping and applicable sales taxes.
Do I have to pay for you to ship my logbooks back?
Yes, the reason being flexibility and security. We want the utmost care and protection for your logbooks. Before we ship them back you will tell us how much insurance you want placed on your logbooks, as well as your choice in shipping options. For now you can choose between either FedEx or UPS.
Can I get my logbooks scanned at an airshow, tradeshow, or other venue?
Space and availability is limited at these venues, but we do offer this service occasionally and are working hard on making this standard practice.

Didn't find an answer to your question? Get in touch with us!

10 Reasons To Backup...

  • Large Loss in Value
  • AD Compliance
  • SB Compliance
  • Parts & Inspections
  • Weight & Balance
  • Overhauls
  • Airworthiness Certificate
  • FAA Inspectors
  • Logbook Research
  • Complete Inspection

Newsletter

Keep up to date with PlaneLogiX and receive special offers!